| Q - How do install my new navigation disc? |
| While we would recommend your local dealer to perform the installation, we have found many of our users prefer to install the DVD navigation update themselves. All navigation DVD navigation discs are to be inserted in the navigation computer, similar to a typical home DVD player. Refer to our installation guide shown on the product page to reference your vehicle. |
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| Q - What’s on the Update? |
| A – Each annual update made available by Lexus increase the amount of navigable roads, digitized miles and the number of POI’s. This will be similar to upgrading your regular road maps. |
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| Q – How do I return my old disc for the rebate? |
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A – This can be accomplished in just two steps. 1. Complete the rebate form found on the navigation product page. Make sure you verify the appropriate navigation disc you will be returning. For the latest 09.1 update, rebates will be given for the previous year’s 08.1 navigation update. 2. Mail this complete form, along with your copy of the original purchase invoice for the Lexus Navigation DVD calendar year 2009, DATA ver.09.1, along with the used, previously owned navigation disc as marked above to the address listed below. Your request must be post marked within 30 days from date of purchase. |
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| Q - Why is my local dealer not aware of this rebate? |
| A – As a Lexus Dealership in Dallas and Fort Worth, we find the previous updates to be of value to our customers purchasing Certified Pre-Owned models. This rebate is a dealer offered rebate as opposed to being offered from the manufacturer. |
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| Q – What generation is my navigation? |
| A – You may refer the application chart, What generation is my navigation? |
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| Q – Can I upgrade my navigation to the next generation? |
| A – No. The Lexus Navigation System is only installed in Lexus vehicles by the factory. The Navigation System installed in Lexus vehicles at the factory is not available for purchase as an after-market dealer-installed option. |
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| Q - What should I consider before updating my DVD Navigation System? |
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A - 1. Updates are completely voluntary and are not necessary for optimum performance. 2. Most drivers will not experience a significant mapping change with an Update. Just like most people do not change their regular maps every year, most people do not need to update the Navigation maps every year. 3. You should be aware of the release timing of future Updates. For example, updates typically become available in the Fall. If the Fall is only a few months away, you may want to wait for the next Update, rather than getting the currently available Update which will no longer be "the latest" after a few months. |
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| Q – How is my navigation system updated? |
| A – Starting with 2001 model year vehicles, the updates are performed by the dealer installing a DVD update disc. The system is not designed so that a customer can update the software. |
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| Q – I live in Hawaii – do I have coverage? |
| A – Mapping information is now available, but on Generation 5 navigation systems only. |
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| Q - What should be used to clean fingerprints on the navigation screen? |
| A - Use an eyeglasses cleaning cloth for cleaning fingerprints from the screen. Do not use any cleaner containing ammonia to clean the screen. |
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| Q - Is the Navigation System screen legal in all states? |
| A- The Navigation System Owner's Manual states "Use this system only in locations where it is legal to do so. Some states/provinces may have laws prohibiting video screens within sight of the driver."It is up to each individual state to interpret if the state's laws apply to the Lexus Navigation System. One thing to consider is that the "Screen Off" function may be selected which will cause the screen to go black. The voice guidance feature can continue even with the screen off. |